Returns

If you would like to make an exchange or return, please contact us at sales@abiandjoseph.com

or

1300 85 33 66

within 14 days of your purchase to notify us of your intentions.

For convenience, we have attached a Returns Form which we urge you to complete.

Please download this Return Form by clicking here.

Below is more information on our returns policy.

Damaged Garments

If you have received goods that are damaged in any way, or are not the items that you ordered we are more than happy to refund or exchange the products. Please send them back with a brief note explaining the problem and make sure you give your name, contact details and date (or approximate) of purchase. We will cover any postal charges.

"I've changed my mind / I need a larger size"

If you've had a change of heart or would prefer another size or colour we are happy to exchange. Please send them back with a brief note explaining the problem and make sure you give your name, contact details and date (or approximate) of purchase. We will then send you the required size/colour and cover the freight cost.

Please note, if further exchanges are required, ie, more than one, you must cover any freight costs.

When returning goods, you must ensure that they are not damaged and are in the condition they were when sent from our warehouse. We will not issue a return or exchange unless the product/s are in a saleable condition upon return.

This means they must not be

• Worn - other than tried on.
  
• Washed - our care labels detect any washing so do keep that in mind...
• Dare we say it - smelling of cigarette smoke!
  

Return & Exchange Address:

abi and joseph
13a Phillimore Street
Fremantle
Western Australia, 6160